Gig worker
Gig workers could be people who use an app to get work, and may also be called independent contractor, regulated worker, or employee-like worker.
Everyone working in Australia has the right to fair and safe work. It is important to understand your work rights, signs of unfair and unsafe work, and where to go for advice and support.
Gig workers have unique entitlements and protections. Information on some of these are listed below:
- Pay and work conditions are based on what you agree to in your work contract. For information on work contracts including payments and tax visit Fair Work Ombudsman – Contractor entitlements and support
- Some gig workers are regulated workers. There are special laws that can include rules on minimum standards of pay, deductions and insurance for regulated workers. To learn more, visit Fair Work Commission – Regulated worker
- For information on work hazards, risks, and staying safe, visit Safe Work Australia – Gig economy worker safety tips
- Unions can help workers with workplace problems and job protection, search here to find out if joining a union is right for you: find your union
- The Transport Workers' Union is a member-led organisation campaigning for better pay and conditions in the transport industry, including for gig workers. Contact them to find out about support.
- To find legal help, search the Work Right Hub Support Services Directory
- For more information about additional rights and protections as a regulated worker, visit Fair Work Regulated workers
Signs of poor working conditions include:
- Not being paid the right amount
- Long working hours or the expectation to be available all of the time
- Discrimination, bullying, or sexual harassment, or any unfair treatment towards you
- Not being told about how to stay safe in the job
- Not being provided with access to support if there is a workplace issue
- Pressured to work when tired
- Pressured to work when personal safety is at risk
If you are experiencing any of the above, help is available, you can find out about support options here.
Signs that it may be modern slavery include:
- Violence, threats, or harm towards you or your family
- Being made to pay off a large debt as part of the job
- Not being paid
- Excessive overtime and often without a meal or rest breaks
- Visa or important documents being taken and kept so that there is no access to them
- Being prevented from seeing a doctor or medical professional when unwell
If you are experiencing any of the above, help is available, you can find out about support options here.
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